MCH implementation takes 10-16 weeks depending on your organization’s needs. This includes configuration, staff training and data migration.

Your organization will work with a MyClubHub implementation specialist to configure the system, and complete the following steps:

• Data clean up and preparation for migration

• 2 weeks of online staff training

• Go Live

• Post Go-Live support

Clubs select a project manager(s) as the primary POC for the entirely of the transition. The project manager will work on behalf of your organization and partner with MCH during this timeframe. They will serve as the system administrator once the club is live on the system.

It can vary by week, but the Project Manager should expect to spend 8-10 hours per week supporting implementation. This includes a 60-90 min meeting with your MCH team. The hours could change depending data clean-up needs or complex fee or program structures.

• Finance Lead - Provides GL account information, billing, fee and payment setup

• Donor Management Lead - Co-project manage during the second half of implementation and data migration

• Website/Marking Lead - Responsible for up-dating your website and learning basic website management skills.

• Executive Sponsor - An individual in a leadership role who acts as a champion of MCH to all staff and assesses risks and opportunities.